Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account on the DIV App
• Contact us through our website or app
• Subscribe to our newsletter
• Participate in our programs or services
• Make a donation

This information may include:

• Name and contact information (email address, phone number)
• Demographic information (age, gender, location)
• Health-related information (only when voluntarily provided for our health programs)
• Communication preferences

1.2 Automatically Collected Information

When you use our website or app, we may automatically collect certain information, including:

• Device information (device type, operating system, browser type)
• Usage data (pages visited, time spent, features used)
• IP address and general location information
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Improve and personalize your experience
• Communicate with you about our programs and services
• Send you updates, newsletters, and promotional materials (with your consent)
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve our website and app
• Comply with legal obligations
• Protect against fraud and ensure security

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, app, or business, provided they agree to keep this information confidential.

3.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from public authorities.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.4 Consent

We may share your information with your explicit consent for specific purposes.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your information in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and app. You can control cookie settings through your browser preferences, but disabling cookies may affect the functionality of our services.

8. Third-Party Links

Our website and app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

13. App Store Compliance

This Privacy Policy complies with the requirements of major app stores including Google Play Store and Apple App Store. For specific platform-related privacy practices, please refer to the respective platform's privacy policies.